Your Trust, Our Commitment

I. Information We Collect

To deliver a bespoke beauty experience at our North Scottsdale studio, we collect personal information when you interact with our website, book an appointment, or communicate with our team. This includes:

• Contact Identifiers: Your name, email address, and mobile phone number.

• Appointment Data: Service preferences, scheduling history, and any notes you provide regarding your visit.

• Payment Information: Credit or debit card details processed exclusively through our encrypted third-party payment processor. We do not store full card numbers on our servers.

• Device & Usage Data: Browser type, IP address, and pages visited to improve website performance and user experience.

II. Communication & Scheduling

By utilizing our online booking system, you consent to receive communications essential to your appointment experience:

SMS Notifications: Automated text messages including appointment confirmations, reminders (typically 24 hours prior), follow-up messages after your visit, and rescheduling or cancellation notices. Standard message and data rates may apply.

Email Correspondence: Booking confirmations, digital receipts, service summaries, and occasional studio updates regarding new services, seasonal offerings, or changes to our operating hours.

Your Control: You may opt out of promotional communications at any time by replying "STOP" to any SMS message or clicking the "Unsubscribe" link in our emails. Transactional messages related to active appointments will continue until the appointment is completed or cancelled.

III. How We Use Your Information

Your personal data is used exclusively for the following purposes:

• To schedule, confirm, and manage your appointments.

• Processing payments and issuing receipts.

• Sending appointment reminders, promotions, and follow-up communications via SMS and email.

• Improving the quality of our services and website functionality.

• Complying with Arizona state business regulations and applicable federal laws.

IV. Data Stewardship

We do not sell, trade, rent, or lease your personal information to third parties. Your data may be shared only with:

• Service Providers: Trusted third-party platforms that facilitate appointment scheduling, payment processing, and SMS/email delivery — each bound by confidentiality agreements.

• Legal Obligations: When required to comply with applicable law, regulation, legal process, or governmental request.

V. Data Security

We employ industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmitted through our website.

• Secure, password-protected environments for stored booking and client data.

• Access restricted to authorized salon management personnel only.

• Regular review and updates to our security practices in accordance with evolving industry standards.

While no method of electronic transmission or storage is 100% secure, we are committed to protecting your information to the fullest extent commercially reasonable.

VI. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for the booking system and core website functionality.

• Analytics Cookies: Help us understand how visitors interact with our website so we may continually improve the experience.

You may adjust your browser settings to decline cookies, though this may affect certain website features, including the online scheduling system.

VII. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Appointment records are maintained in accordance with Arizona business record-keeping requirements. You may request deletion of your personal data at any time by contacting us directly.

VIII. Your Rights

As a client, you have the right to:

• Request access to the personal information we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request deletion of your personal data, subject to legal retention obligations.

• Opt out of promotional communications while retaining transactional notifications.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 business days.

IX. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will promptly delete that information.

X. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

XI. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:

The Nail Spa Scottsdale

15231 N 87th Street, Suite 110, Scottsdale, AZ 85260

Email: Contact@thenailspascottsdale.net

Phone: (480) 596-0886

Effective — May 22nd, 2026

Privacy Policy